How to Cancel Plex Pass
Plex Pass unlocks premium features for the Plex media server including hardware transcoding, offline sync, and Plexamp. Cancel through your Plex account.
Easy
~3 minutes
StreamingSteps verified March 2026
Quick Facts
Pricing (all plans)
Monthly
£4.99/mo
Annual$39.99/year
£3.33/mo
Lifetime$119.99 one-time
£0.00/mo
Highest tier = £39.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
Monthly and annual: no refund for partial periods. Lifetime: 30-day refund window.
After cancellation
Media library and settings preserved on free tier.
Cancellation Steps
Go directly to Plex Pass cancellation page1
Sign in to Plex
Go to plex.tv and log in.
2
Go to Account Settings
Navigate to the Plex Pass section.
3
Click "Cancel Subscription"
Select Cancel and confirm.
Tips & Things to Know
- The lifetime Plex Pass is a one-time purchase and cannot be cancelled for a refund after 30 days.
- Free Plex still allows media streaming without premium features.
- Hardware transcoding will stop working after cancellation.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
Can I still use Plex for free?
Yes, core media server functionality remains free.
What happens to hardware transcoding?
It stops working without Plex Pass.
Can I get a lifetime pass refund?
Only within 30 days of purchase.
Annual Cost
£39.99
per year for Plex Pass
Cancelling saves you this every year
