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How to Cancel PlanetScale

You can cancel PlanetScale online through your billing settings. Your databases and all data are permanently deleted upon cancellation, so you must export everything beforehand. No refunds are offered.

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Quick Facts

Monthly cost
£39.00/mo
£468.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds issued. All subscription charges are final and non-refundable, including mid-cycle cancellations.
After cancellation
All databases, branches, and data are permanently deleted immediately upon account closure with no recovery option. Export all data before cancelling.

Cancellation Steps

Go directly to PlanetScale cancellation page

  1. Sign in to PlanetScale

    Visit app.planetscale.com and log in with your email or SSO provider.

  2. Go to Billing settings

    Click Settings in the left menu, then select Billing to view your subscription details.

  3. Export all databases

    Before cancelling, export each database using backups or MySQL command-line tools - this is your only chance to save data.

  4. Click Cancel and confirm

    Find the Cancel Plan button, review the permanent deletion warning, then confirm. Cancellation takes effect immediately.

Tips & Things to Know

  • Export all databases before cancelling - PlanetScale permanently deletes everything with no recovery option.
  • The free tier was discontinued in 2024, so you cannot downgrade to a free plan.
  • Cancellation is immediate with no pause option. Plan timing around your billing cycle to avoid wasted charges.

Your Consumer Rights

  • UK users are protected by the Consumer Rights Act 2015 regarding unfair contract terms and cancellation.
  • US users are protected by the FTC's Restore Online Shoppers Confidence Act (ROSCA) for subscription service cancellation.

Frequently Asked Questions

Can I cancel PlanetScale at any time?
Yes, you can cancel anytime through Billing settings with no contract or early termination fees. However, no refunds are issued for unused portions of your billing cycle.
Will I get a refund if I cancel?
No. PlanetScale does not offer refunds. All charges are final and non-refundable, even if you cancel mid-cycle.
What happens to my data after cancellation?
All databases and data are permanently deleted immediately upon account closure. There is no recovery option, so export everything first.
Does PlanetScale offer a free tier or pause option?
No. The free tier was discontinued in 2024, and there is no pause or suspension option available.
Can I recover my data after account closure?
No. Once deleted, your data cannot be recovered. You must export all databases before confirming cancellation.

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