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How to Cancel Philo

Philo cancellation is entirely online with no contracts or early fees. Your access continues until the end of your current billing period, but all DVR recordings are permanently deleted upon cancellation.

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Quick Facts

Monthly cost
£28.00/mo
£336.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. You keep access until the end of your current billing period with no prorated credits.
After cancellation
All DVR recordings, saved shows, and watchlist data are permanently deleted upon cancellation and cannot be recovered.

Cancellation Steps

Go directly to Philo cancellation page

  1. Sign in to Philo

    Go to philo.com and log in with your email and password.

  2. Go to Account Settings

    Click your profile icon in the top right and select 'Account Settings'.

  3. Find the Subscription section

    Locate your current plan and billing date in the Subscription area.

  4. Click 'Cancel Subscription'

    Select cancel and confirm. You keep access until the end of your billing period.

Tips & Things to Know

  • Download or record any DVR programmes before cancellation, as all saved content is permanently deleted.
  • Your access lasts until 11:59 PM on your final billing day, so time cancellation wisely.
  • Philo has no pause option. If you might return, consider Sling TV which offers temporary freezes.

Your Consumer Rights

  • Under the FTC Click-to-Cancel Rule, Philo must provide cancellation in account settings as easily as signup.
  • ROSCA requires clear disclosure of auto-renewal terms and billing dates before charges occur.

Frequently Asked Questions

Can I cancel Philo anytime without penalties?
Yes. Philo has no contracts or early termination fees. Cancel anytime and keep access until your billing period ends.
Will I get a refund if I cancel mid-month?
No. Philo does not issue refunds. You keep access through the last day of your cycle but receive no prorated credit.
What happens to my DVR recordings after cancellation?
All DVR recordings, saved shows, and watchlist data are permanently deleted and cannot be recovered.
How long does Philo cancellation take?
Cancellation is instant. You'll receive confirmation on screen and by email, though access continues until your billing period ends.
Does Philo offer a pause option?
No. Philo requires full cancellation with no temporary pause feature. You lose all DVR access immediately upon cancellation.

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