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How to Cancel Patch Plants

Cancellation is done online through your account dashboard. You must cancel at least 48 hours before dispatch to avoid being charged for the next order.

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Quick Facts

Monthly cost
£20.00/mo
£240.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds after dispatch. Cancel before the 48-hour deadline to avoid being charged.
After cancellation
Your account, order history, and plant preferences are saved indefinitely after cancellation, allowing you to rejoin anytime.

Cancellation Steps

Go directly to Patch Plants cancellation page

  1. Sign in to Patch Plants

    Go to patchplants.com/account and log in with your email and password.

  2. Go to My Subscriptions

    Click 'My Subscriptions' in your account dashboard to view your active subscription.

  3. Select Cancel Subscription

    Click on your subscription, then select the 'Cancel Subscription' button.

  4. Confirm cancellation

    Confirm in the popup. You'll receive a confirmation email within minutes.

Tips & Things to Know

  • Cancel at least 48 hours before your next dispatch date to avoid being charged.
  • Use 'Pause Subscription' instead if you want a temporary break without cancelling.
  • One-time plant purchases are unaffected by cancelling your subscription.

Your Consumer Rights

  • UK Consumer Rights Act 2015 protects distance selling transactions for subscription services.
  • GDPR and UK Data Protection Act 2018 govern your personal information collection and storage.

Frequently Asked Questions

Can I cancel Patch Plants anytime?
Yes, anytime through your dashboard, but cancel before the 48-hour dispatch deadline to avoid being charged for the next order.
Will I get a refund after cancelling?
Refunds are only available if you cancel before dispatch. Once shipped, orders cannot be refunded.
What happens to my account data after cancellation?
Your account, order history, and preferences are saved indefinitely. You can rejoin at any time without re-entering details.
Can I pause instead of cancelling?
Yes. Patch Plants offers a pause option to temporarily stop deliveries and resume later without fully cancelling.
Does cancellation affect one-time plant orders?
No. Cancellation only stops recurring deliveries. One-time orders remain separate and unaffected.

Related Cancellation Guides