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How to Cancel Oddbox

Cancellation is straightforward and completed entirely online in under 3 minutes. You must cancel before your weekly cut-off time (typically Wednesday evening) to avoid being charged for the next delivery.

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Quick Facts

Monthly cost
£30.00/mo
£360.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for dispatched boxes. Cancel before cut-off to avoid next week's charge.
After cancellation
Your account, order history, preferences, and addresses are permanently preserved. You can reactivate anytime by logging in.

Cancellation Steps

Go directly to Oddbox cancellation page

  1. Sign in to Oddbox

    Go to oddbox.co.uk and log in with your email and password.

  2. Go to Account settings

    Click your profile icon in the top navigation, then select 'Account'.

  3. Find your subscription

    Scroll to the 'My Boxes' section to view your active subscription details.

  4. Confirm cancellation

    Click 'Cancel Subscription' and confirm. You'll receive a confirmation email within minutes.

Tips & Things to Know

  • Cancel before your weekly cut-off time (usually Wednesday evening) to avoid being charged for the next week.
  • Use 'Pause Subscription' instead to keep your account active and easily resume without re-entering details.
  • Consider downsizing to a smaller box before cancelling if cost is your concern.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, you have 14 days to cancel, though Oddbox may charge for services already delivered.
  • The Distance Selling Regulations grant you 14 days to cancel subscription services from sign-up.

Frequently Asked Questions

Can I cancel Oddbox anytime?
Yes, with no contract. You must cancel before your weekly cut-off (usually Wednesday) to avoid being charged for the next delivery.
Will I get a refund if I cancel Oddbox?
No refunds for dispatched or delivered boxes. If you cancel before the cut-off, you won't be charged for future deliveries.
What's the difference between pausing and cancelling?
Pausing keeps your account and preferences saved for easy resumption. Cancelling removes your subscription but preserves your account data.
How long does Oddbox cancellation take?
Cancellation takes 2-3 minutes online and is instant once confirmed. Your subscription stops after the current week.
Can I rejoin Oddbox after cancelling?
Yes. Log back in anytime to reactivate. Your account, history, and saved addresses are permanently preserved.

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