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How to Cancel National Theatre at Home

Cancellation is straightforward and entirely online. Your access continues until the end of your current billing period.

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Entertainment

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Quick Facts

Monthly cost
£11.99/mo
£99.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial months. Access continues until the end of your billing period.
After cancellation
Your watch history, ratings, and recommendations are saved permanently after cancellation and restored if you resubscribe.

Cancellation Steps

Go directly to National Theatre at Home cancellation page

  1. Sign in to ntathome.com

    Go to ntathome.com and log in with your account credentials.

  2. Go to Account settings

    Click your profile icon in the top right and select 'Account' from the dropdown menu.

  3. Click Manage Subscription

    Under the Subscription section, click 'Manage Subscription' to view your plan details.

  4. Confirm cancellation

    Click 'Cancel Subscription' and confirm. Access continues until the end of your billing period.

Tips & Things to Know

  • Cancel just before renewal to avoid paying for unused time - no refunds are issued.
  • Download or watch productions you want to keep before cancellation, as the catalogue rotates.
  • There is no pause option, so you'll need to resubscribe if you want to return later.

Your Consumer Rights

  • UK Consumer Rights Act 2015 gives you 14 days to cancel digital services if unused substantially.
  • FTC Act Section 5 requires online cancellation be available if you subscribed online.

Frequently Asked Questions

Can I cancel NT at Home at any time?
Yes. You can cancel anytime without penalty. Cancellation takes effect at the end of your billing period.
Will I get a refund if I cancel?
No. NT at Home does not offer refunds for partial months. You keep access until billing period end.
What happens to my watch history after cancellation?
Your watch history and ratings are saved permanently and restored if you resubscribe.
Can I pause my subscription instead of cancelling?
No. There is no pause option. You can only cancel or continue your subscription.
Can I cancel a gift subscription?
No. Gift subscriptions have fixed terms and cannot be cancelled by the recipient until expiry.

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