How to Cancel New York Times
The New York Times is a leading US newspaper. Cancelling a digital subscription requires calling or using live chat, as online self-service cancellation is not available. The retention team is known for making multiple counter-offers.
Steps verified March 2026
Quick Facts
Monthly cost
£4.00/mo
£48.00/year
Cancel online?
No — phone/letter required
Pause option?
Yes
Refund policy
No refunds for partial periods. Access continues until the billing cycle ends.
After cancellation
Account, reading history, and saved articles are retained.
What to Watch Out For
- No self-service cancellation despite online sign-up
- Aggressive retention offers extending call time
- Introductory pricing jumps dramatically without clear advance notice
Cancellation Steps
Go directly to New York Times cancellation pageLog in to your NYT account
Go to myaccount.nytimes.com and review your subscription.
Call or chat
Call 1-800-591-9233 or use the live chat on the help page.
Request cancellation
Tell the agent you want to cancel your subscription.
Decline retention offers
Agents will offer discounted rates. Decline if you want to cancel.
Get confirmation
Request email confirmation of cancellation.
Tips & Things to Know
- NYT introductory rates (e.g. USD 1/month) renew at full price. Cancel before the promo ends.
- The retention team often offers USD 1/week or similar deals -- consider these if cost is your concern.
- Check if your library or employer provides free NYT access.
Your Consumer Rights
- Under ROSCA, NYT must provide a cancellation mechanism as simple as sign-up.
- The FTC Click-to-Cancel rule specifically targets practices where phone cancellation is required for online subscriptions.
Frequently Asked Questions
Can I cancel NYT online?
No. You must call or use live chat.
What is the full price after the introductory offer?
Standard digital access is around USD 17/month after promotional rates end.
Will I be offered a discount to stay?
Yes. NYT agents commonly offer reduced rates.
Can I access NYT through my library?
Many libraries provide free NYT digital access. Check your local library.
Does NYT include games and cooking?
The basic plan includes news. Games and Cooking may require separate subscriptions or a bundle.
Annual Cost
£48.00
per year for New York Times
Cancelling saves you this every year