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How to Cancel New York Times

The New York Times offers digital subscriptions for news, cooking, games (Wordle), and The Athletic. Cancellation has historically been difficult, requiring a phone call or live chat (not available through the website alone). The NYT was fined by the FTC in the past for making cancellation harder than sign-up.

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News & Media

Steps verified

Quick Facts

Monthly cost
£17.00/mo
£204.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
No refunds for partial billing periods. Introductory pricing is non-refundable.
After cancellation
Your NYT account, reading history, and saved articles remain accessible.

Cancellation Steps

Go directly to New York Times cancellation page

  1. Log in to your NYT account

    Go to nytimes.com and sign in.

  2. Go to Account > Subscription

    Navigate to your subscription management page.

  3. Click Cancel

    If available online, follow the cancellation prompts. If not, you will be directed to chat.

  4. Use live chat

    If required, open the live chat and request cancellation. Be firm with the agent.

  5. Confirm cancellation

    Get email confirmation. Your access continues until the billing period ends.

Tips & Things to Know

  • The NYT may offer significant discounts (as low as $1/month) during the cancellation flow.
  • If you only want Games or Cooking, you can cancel the news subscription separately.
  • NYT promotional rates often jump to full price ($17+/month) after the intro period.

Your Consumer Rights

  • Under ROSCA, the NYT must provide a cancellation mechanism as simple as the sign-up process.
  • The FTC Click-to-Cancel rule specifically targets practices like the NYT's historical phone-only cancellation.
  • The FTC has previously investigated the NYT for deceptive subscription practices.

Frequently Asked Questions

Can I cancel the NYT online?
The NYT has been improving online cancellation, but you may still need to use live chat.
What happens to my Wordle streak?
Your Games subscription is separate. Cancel only the News subscription if you want to keep Games.
Will I be offered a discount?
Yes. The NYT typically offers significant retention discounts during the cancellation flow.
What about The Athletic?
The Athletic can be cancelled separately from the NYT news subscription.
Can I access articles after cancelling?
You lose access to subscriber-only articles but can still read limited free content.

Related Cancellation Guides