How to Cancel Neon NZ
Neon is a New Zealand streaming service owned by Sky NZ, offering local and international content including HBO shows. Cancellation is straightforward through your online account with no phone call required.
Steps verified March 2026
Quick Facts
Monthly cost
£12.99/mo
£155.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial periods. Access continues until the end of the billing cycle.
After cancellation
Profile and viewing history retained for a period after cancellation.
What to Watch Out For
- Shows content recommendations you will miss during cancellation flow
Cancellation Steps
Go directly to Neon NZ cancellation pageLog in to Neon
Go to neontv.co.nz and sign in with your account.
Go to Account
Click your profile and select "Manage Account".
Cancel subscription
Click "Cancel Subscription" in the subscription section.
Confirm
Follow the prompts to confirm. Access continues until the billing period ends.
Tips & Things to Know
- If you subscribed via Apple, cancel through your Apple ID subscription settings.
- Neon sometimes offers return deals -- check for promotions if you rejoin.
- Download the Neon app content you want to watch before your access ends.
Your Consumer Rights
- Under the Consumer Guarantees Act 1993, digital services must meet reasonable quality standards.
- The NZ Commerce Commission oversees fair trading practices for subscription services.
Frequently Asked Questions
Can I cancel Neon at any time?
Yes. Neon is month-to-month with no contract.
Will I get a refund?
No. Access continues until the end of your current billing period.
Is Neon the same as Sky?
Neon is owned by Sky NZ but operates as a separate streaming service.
Can I watch Neon outside New Zealand?
Neon is only available within New Zealand.
Does Neon have HBO content?
Yes. Neon has an exclusive deal for HBO and Max content in New Zealand.
Annual Cost
£155.88
per year for Neon NZ
Cancelling saves you this every year
