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How to Cancel National Geographic

You can cancel National Geographic subscriptions online for digital access or by phone for print subscriptions. You'll keep access until the end of your current billing period, and print subscriptions receive a prorated refund.

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Quick Facts

Monthly cost
£3.33/mo
£39.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
Digital subscriptions are not refunded. Print subscriptions receive a prorated refund for unused days. Access continues until the end of your billing period.
After cancellation
Digital login access is deactivated immediately. Physical magazines remain yours. Account data is retained for 1-2 years unless you request deletion.

Cancellation Steps

Go directly to National Geographic cancellation page

  1. Sign in to your account

    Go to nationalgeographic.com/customer-service and log in with your email and password.

  2. Navigate to subscription settings

    Click 'My Account' or 'Subscription' to view your active subscription details and renewal date.

  3. Locate the subscription to cancel

    Find the subscription you wish to cancel and review its details, including the next renewal date.

  4. Confirm cancellation online or call

    Digital subscriptions: click 'Cancel Subscription' to finish online. Print subscriptions: call 1-800-647-5463 (Mon-Fri, 8 AM-6 PM EST).

Tips & Things to Know

  • Print subscriptions require a phone call to 1-800-647-5463 during business hours to complete the cancellation process.
  • Cancel before your renewal date to avoid the next charge. Renewals process 2-3 days before your billing date.
  • You keep physical magazines but lose digital access upon cancellation. Download articles you want to keep beforehand.

Your Consumer Rights

  • UK: Consumer Rights Act 2015 provides a 14-day withdrawal period from purchase for distance contracts.
  • US: FTC Negative Option Rule requires clear cancellation disclosure and easy cancellation methods online or by phone.

Frequently Asked Questions

Can I cancel National Geographic at any time?
Yes. Digital subscriptions can be cancelled online anytime. Print subscriptions require a phone call. Access continues until the end of your current billing period.
Will I get a refund if I cancel?
Digital subscriptions have no refund. Print subscriptions receive a prorated refund for unused days, processed within 5-10 business days.
What happens to my digital content after cancellation?
Your digital login is deactivated and you lose archive access. Physical magazines already delivered remain yours. Download articles before cancellation.
How long does cancellation take?
Digital subscriptions cancel in 2-5 minutes online. Print subscriptions require a phone call, typically 5-10 minutes. Processing is immediate.
Can I pause my subscription instead of cancelling?
National Geographic does not offer a pause feature. You must either cancel or let it renew automatically. You can resubscribe anytime.

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