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How to Cancel Namecheap

Cancellation is straightforward through your account dashboard. You can disable domain auto-renewal or cancel hosting separately without affecting the other service. Access continues until the end of your billing period.

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
Hosting cancelled within 30 days gets a full refund. Domains are non-refundable. No refunds after 30 days.
After cancellation
All website files, databases, and email data are permanently deleted upon account expiration. Namecheap does not retain backups.

Cancellation Steps

Go directly to Namecheap cancellation page

  1. Sign in to Namecheap

    Go to ap.namecheap.com and log in with your email and password.

  2. Find your product

    Click 'Domain List' for domains or 'Hosting' for web hosting services.

  3. Open the menu

    Click the three-dot icon next to your product or click the product name to access settings.

  4. Disable auto-renewal or cancel

    Toggle 'Auto Renewal' OFF for domains, or click 'Cancel Service' for hosting and confirm.

Tips & Things to Know

  • Disable auto-renewal at least 30 days before renewal to avoid unexpected charges.
  • Back up all website files and databases before cancelling hosting, as data is permanently deleted.
  • Request your domain unlock and EPP code before transferring to another registrar.

Your Consumer Rights

  • UK: Consumer Rights Act 2015 grants 14-day cancellation rights, except domain registrations are non-refundable.
  • US: FTC regulations require clear cancellation mechanisms and prohibit automatic billing without explicit consent.

Frequently Asked Questions

Can I cancel hosting without losing my domain?
Yes. Domains and hosting are separate. Cancel hosting whilst keeping your domain active by managing each independently.
Will I get a refund if I cancel Namecheap?
Hosting cancelled within 30 days qualifies for a full refund. Domains are non-refundable. No refund after 30 days for hosting.
What happens to my website data after cancellation?
All website files, databases, and emails are permanently deleted. Download everything before your account expires.
How long does cancellation take?
Cancellation is immediate upon confirmation. Your account remains active until the end of your billing cycle.
Can I transfer my domain to another registrar?
Yes. Request an unlock and EPP code from Namecheap, then start the transfer at your new registrar. It takes 5 - 7 days.

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