How to Cancel More Than Insurance
More Than is part of RSA Insurance Group, offering car, home, and pet insurance. Cancellation is done by phone. Mid-term cancellations attract an administration fee and a pro-rata refund.
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Quick Facts
- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Notice period
- 14 days
- Refund policy
- Pro-rata refund minus administration fee (around £50) for mid-term cancellations.
- After cancellation
- Policy and claims records retained for 6 years per regulatory requirements.
Cancellation Steps
Go directly to More Than Insurance cancellation pageReview your policy
Check your More Than policy documents for cancellation terms and fees.
Call More Than
Phone 0800 107 8000 to request cancellation.
Provide your policy details
Have your policy number ready and confirm the cancellation.
Get confirmation
Request written confirmation of the cancellation and any refund amount.
Tips & Things to Know
- Cancel within 14 days for a full refund minus any cover already used.
- Ensure you have replacement insurance before cancelling motor or home cover.
- Administration fees are typically around £50 for mid-term cancellations.
Your Consumer Rights
- Under ICOBS, you have a 14-day cooling-off period for new insurance policies.
- Cancellation charges must be fair and transparent under the Consumer Rights Act 2015.
Frequently Asked Questions
- Can I cancel More Than insurance online?
- No. You must call 0800 107 8000 to cancel.
- Is there a cancellation fee?
- Yes. Mid-term cancellations incur an admin fee of around £50.
- Will I get a refund from More Than?
- Yes, a pro-rata refund for unused months minus the admin fee.
- What is the cooling-off period?
- 14 days from the start of the policy for a full refund minus days of cover used.
- Can I transfer my More Than policy to another car?
- Yes. Call More Than to update your policy rather than cancelling.