Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
Monday.com logo

How to Cancel Monday.com

Cancellation is straightforward but restricted to account admins only. You can downgrade to the free plan or fully cancel, with your workspace stopping at the end of your billing period.

Moderate
Software

Steps verified

Quick Facts

Monthly cost
£12.00/mo
£144.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial billing periods. Annual plans are non-refundable.
After cancellation
Boards and data remain on the free plan with limited features. Data is permanently deleted 30 days after account closure.

Cancellation Steps

Go directly to Monday.com cancellation page

  1. Sign in as account admin

    Go to monday.com and log in with your admin account credentials.

  2. Go to Admin > Billing

    Click your avatar in the bottom left, select Admin, then click Billing.

  3. Click "Change plan"

    Select the free plan to downgrade, or click "Cancel subscription" to fully cancel.

  4. Confirm cancellation

    Follow the prompts and confirm. Your workspace downgrades at the end of your current billing cycle.

Tips & Things to Know

  • Only the account admin can cancel - regular team members cannot manage billing.
  • Export your boards as Excel or CSV before cancelling if you need to keep the data.
  • Downgrading to the free plan keeps your boards but disables paid features and integrations.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, UK users may challenge unfair non-refund terms on annual plans.
  • The FTC Click-to-Cancel rule (US) requires cancellation to be as simple as sign-up.

Frequently Asked Questions

Can any team member cancel Monday.com?
No. Only the account admin can access billing and manage cancellation.
Will I lose my data if I cancel?
Downgrading to free keeps boards with limited features. Full cancellation deletes data after 30 days.
Do I get a refund on annual plans?
No. Monday.com does not offer refunds on annual subscriptions.
What happens to my integrations?
Integrations stop working when you downgrade to the free plan.
Can I export my boards before cancelling?
Yes. Export as Excel or CSV from your board settings before your access ends.

Related Cancellation Guides