How to Cancel Monday.com
Monday.com is a popular work operating system used for project management, CRM, and team collaboration. Cancellation is done through account settings but only the account admin can downgrade or cancel the plan.
Steps verified March 2026
Quick Facts
Monthly cost
£12.00/mo
£144.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial billing periods. Annual plans are non-refundable.
After cancellation
Data kept on free plan with limited features. Fully deleted after 30 days if account is closed.
What to Watch Out For
- Shows team activity stats to guilt you into staying.
- Multiple confirmation steps with discount offers.
Direct Debit & Billing Warnings
- Annual plans auto-renew and are non-refundable.
Cancellation Steps
Go directly to Monday.com cancellation pageLog in as admin
Only the account admin can manage billing. Go to monday.com and sign in.
Go to Admin > Billing
Click your avatar, then Admin, then Billing.
Click "Change plan"
Select the free plan or click Cancel subscription.
Confirm cancellation
Follow the prompts to confirm. Your workspace downgrades at the end of the billing period.
Tips & Things to Know
- Only the account admin can cancel, not regular members.
- Downgrading to the free plan keeps your data but limits features.
- Export your boards before cancelling if you need the data.
Your Consumer Rights
- Under the Consumer Rights Act 2015, UK users may dispute unfair non-refund terms on annual plans.
- The FTC Click-to-Cancel rule requires cancellation to be as easy as sign-up.
Frequently Asked Questions
Can any team member cancel?
No, only the account admin can manage billing and cancel.
Will I lose my boards?
Downgrading to free keeps boards but limits features. Closing deletes after 30 days.
Can I get a refund on annual?
Monday.com does not offer refunds on annual plans.
What happens to integrations?
Integrations stop working on the free plan.
Can I export my data?
Yes, export boards as Excel or CSV before cancelling.
Annual Cost
£144.00
per year for Monday.com
Cancelling saves you this every year