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How to Cancel Miro

Downgrading Miro is straightforward and done entirely online through your billing settings. Your paid plan ends at the next billing cycle, and you move to the free tier with 3 editable boards.

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Quick Facts

Monthly cost
£8.00/mo
£96.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for unused time. Downgraded plans stay active until the end of the current billing period.
After cancellation
All boards are preserved indefinitely after downgrading. Boards beyond 3 become view-only. Full cancellation retains data for 30 days before permanent deletion.

Cancellation Steps

Go directly to Miro cancellation page

  1. Sign in to Miro

    Go to miro.com/app and log in with your account credentials.

  2. Open Account Settings

    Click your profile icon in the top right and select 'Account Settings' from the dropdown menu.

  3. Click Downgrade Plan

    Go to the Billing section and click 'Downgrade' next to your current subscription.

  4. Confirm the downgrade

    Review the free tier details and click 'Confirm Downgrade'. Your plan changes at the next billing date.

Tips & Things to Know

  • Export important boards as PDF before downgrading if you have more than 3 boards.
  • Your boards don't disappear - they become view-only but remain accessible to your team.
  • Downgrade at your billing cycle end to avoid losing any prepaid time with no refund.

Your Consumer Rights

  • UK users: Consumer Rights Act 2015 provides 14-day cancellation rights for digital services and requires transparent cancellation.
  • AU and CA users: Australian Consumer Law and CRTC rules require simple, transparent cancellation methods.

Frequently Asked Questions

Can I downgrade Miro at any time?
Yes. You can downgrade instantly, but annual plans forfeit any remaining prepaid balance with no refund.
Will I get a refund if I downgrade?
No. Miro does not refund unused subscription time. Your paid plan stays active until the next billing date.
What happens to my boards after downgrading?
All boards are preserved. Boards beyond 3 become view-only but remain accessible and can be manually deleted.
How long does downgrading take?
Downgrading is instant. Your plan updates immediately and a confirmation email arrives within minutes.
Does downgrading affect my whole team?
Yes. As account owner, your downgrade affects the entire team's paid features. Team members can maintain separate accounts if needed.

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