How to Cancel Metromile
Metromile offers pay-per-mile car insurance, ideal for low-mileage drivers. Premiums are based on a base rate plus a per-mile charge tracked via a device in your car. Now part of Lemonade.
Steps verified March 2026
Quick Facts
Monthly cost
£30.00/mo
£360.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Pro-rated refund for unused base premium.
After cancellation
Driving data and policy records retained per state requirements.
Direct Debit & Billing Warnings
- Remember to return the Pulse device.
Cancellation Steps
Go directly to Metromile cancellation pageContact Metromile/Lemonade
Reach out via app, email, or phone.
Request cancellation
Tell them you want to cancel your policy.
Return the Pulse device
If you have a Metromile Pulse device, arrange return.
Confirm cancellation
Receive written confirmation with your cancellation date.
Tips & Things to Know
- Ensure you have replacement car insurance before cancelling.
- Return the Pulse OBD device to avoid charges.
- Metromile is now operated by Lemonade.
Your Consumer Rights
- State insurance regulations apply.
Frequently Asked Questions
Can I cancel anytime?
Yes.
Do I return the tracking device?
Yes, return the Pulse OBD device.
Is Metromile still operating?
Metromile was acquired by Lemonade and policies may transition.
Do I get a refund?
Pro-rated refund for unused base premium.
Annual Cost
£360.00
per year for Metromile
Cancelling saves you this every year