How to Cancel MetLife
MetLife requires cancellation by phone or agent contact. You'll need your policy details and must provide a cancellation date. Access ends on your specified date.
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Quick Facts
- Monthly cost
- £50.00/mo
- £600.00/year
- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Refund policy
- Refunds for prepaid premiums depend on policy type. Contact MetLife for your refund amount.
- After cancellation
- Policy records are retained according to insurance regulations in your country. Contact MetLife for retention details.
Cancellation Steps
Go directly to MetLife cancellation pageGather your policy details
Locate your policy number, coverage type, and current payment information.
Call MetLife customer service
Phone MetLife or contact your agent to request cancellation of your policy.
Specify your cancellation date
Provide your desired effective cancellation date and ensure replacement coverage is in place.
Request written confirmation
Ask for written confirmation and details about any refund for prepaid premiums.
Tips & Things to Know
- Employer-sponsored policies require cancellation through your HR department, not directly with MetLife.
- Arrange replacement coverage before cancelling to avoid gaps in protection.
- Request a refund estimate for any unused premiums you've paid in advance.
Your Consumer Rights
- US users: State insurance department regulations govern cancellation rights and refund timelines.
- UK users: FCA consumer protections apply; you have a 30-day cooling-off period on new policies.
Frequently Asked Questions
- Can I cancel MetLife online?
- No. You must contact MetLife customer service or your agent by phone to cancel.
- Is there a cancellation fee?
- Most MetLife policies have no cancellation fee, but check your specific policy terms.
- Will I get a refund for unused premiums?
- Refunds depend on your policy type. Contact MetLife for details about your specific situation.
- How do I cancel an employer-sponsored policy?
- Contact your HR department to cancel employer-sponsored coverage, not MetLife directly.
- How long does cancellation take?
- Processing times vary by policy type. MetLife will confirm your cancellation date in writing.