How to Cancel Marley Spoon AU
Marley Spoon is a meal kit delivery service in Australia offering recipes with pre-portioned ingredients. You can cancel or skip deliveries through your online account, though the cancellation option is somewhat hidden in the settings.
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Quick Facts
- Monthly cost
- £70.00/mo
- £3640.00/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- Boxes already dispatched cannot be refunded. Future boxes are cancelled immediately.
- After cancellation
- Account data and order history retained. Can reactivate at any time.
Cancellation Steps
Go directly to Marley Spoon AU cancellation pageLog in to your account
Go to marleyspoon.com.au and sign in.
Go to Account Settings
Click your name or profile icon and select "Account Settings".
Find cancellation option
Scroll down to find "Deactivate Account" or "Cancel Subscription".
Complete cancellation
Follow the prompts and confirm. Ensure no pending deliveries remain.
Tips & Things to Know
- Skip upcoming weeks before cancelling to avoid being charged for a box already in preparation.
- Marley Spoon has cut-off days for skipping -- check the deadline for your next delivery.
- Consider pausing instead of cancelling if you might return.
Your Consumer Rights
- Under the Australian Consumer Law (ACL), meal kit subscriptions must honour cancellation requests promptly.
- ACL prohibits misleading practices that make cancellation unreasonably difficult.
Frequently Asked Questions
- Can I skip weeks instead of cancelling?
- Yes. You can skip individual weeks through your account without cancelling.
- Is there a cancellation fee?
- No. There is no fee to cancel Marley Spoon.
- What is the cut-off to skip a delivery?
- Check your account for the specific cut-off day, usually a few days before delivery.
- Can I change my box size?
- Yes. You can adjust the number of meals and servings in your account settings.
- Is Dinnerly the same company?
- Yes. Dinnerly is a budget brand from Marley Spoon.