How to Cancel LV= Insurance
LV= provides car, home, travel, and life insurance. Cancellation is handled by phone. Refunds depend on your policy type and how far through the term you are. There is typically an administration fee for mid-term cancellations.
Steps verified March 2026
Quick Facts
Cancel online?
No — phone/letter required
Pause option?
No
Notice period
14 days
Refund policy
Pro-rata refund minus administration fee for mid-term cancellations. Full refund within the 14-day cooling-off period minus days of cover used.
After cancellation
Claims and policy data retained for at least 6 years per regulatory requirements.
What to Watch Out For
- Phone-only cancellation with potential retention offers
- May highlight no-claims bonus impact to discourage cancellation
Cancellation Steps
Go directly to LV= Insurance cancellation pageCheck your policy terms
Review your policy documents for cancellation fees and notice requirements.
Call LV=
Phone 0800 202 8463 for general insurance or the number on your policy documents.
Request cancellation
Provide your policy number and confirm you want to cancel.
Get written confirmation
Ask for email confirmation of the cancellation and any refund due.
Tips & Things to Know
- Cancel within the 14-day cooling-off period for a full refund minus cover already used.
- Have alternative cover arranged before cancelling motor or home insurance.
- Mid-term cancellation fees vary by policy type - typically £25-£50.
Your Consumer Rights
- Under ICOBS, you have a 14-day cooling-off period for all new insurance policies.
- Cancellation fees must be reasonable and clearly disclosed under the Consumer Rights Act 2015.
Frequently Asked Questions
How do I cancel LV= insurance?
Call 0800 202 8463 with your policy number to request cancellation.
Is there a cancellation fee with LV=?
Mid-term cancellations typically incur an admin fee of £25-£50 depending on the policy type.
Will I lose my no-claims bonus?
If you have not made a claim, your no-claims bonus is usually portable to a new insurer.
Can I cancel LV= insurance online?
No. You must call to cancel.
What is the LV= cooling-off period?
14 days from the start of the policy. You receive a full refund minus a charge for days used.