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How to Cancel Luma

Cancelling Luma is straightforward - you can delete your account entirely online from your account settings. Access is removed immediately upon confirmation.

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Entertainment

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
Free attendee accounts have no refunds. Paid hosts should cancel subscriptions before deletion.
After cancellation
Your profile, event history, and RSVPs are permanently deleted. Luma may retain anonymised data for analytics.

Cancellation Steps

Go directly to Luma cancellation page

  1. Sign in to Luma

    Go to lu.ma and log in with your email address and password.

  2. Go to Account Settings

    Click your profile picture in the top right corner and select 'Settings' from the menu.

  3. Find Account & Privacy

    Scroll down to the 'Account & Privacy' section in your settings page.

  4. Delete your account

    Click 'Delete Account' and confirm your password. Click the final confirmation button to complete deletion.

Tips & Things to Know

  • If you're a paid host, cancel your subscription first to avoid future charges.
  • Your RSVPs to other events remain valid after deletion - contact hosts if you want to withdraw.
  • You can create a new account with the same email after 30 days if you change your mind.

Your Consumer Rights

  • UK users have 14-day cancellation rights for digital services under the Consumer Rights Act 2015.
  • US users are protected under FTC regulations against unfair or deceptive business practices.

Frequently Asked Questions

Can I cancel my Luma account at any time?
Yes. You can delete your account at any time without restrictions through your account settings.
Will I get a refund if I cancel Luma?
Refund eligibility for paid host plans depends on your billing cycle. Contact support to confirm your plan's refund terms.
What happens to my event RSVPs after deletion?
Your RSVPs remain in the system. Contact event hosts directly if you want to withdraw from events.
Can I reactivate my account after deletion?
No. Deleted accounts cannot be reactivated, but you can create a new account with the same email after 30 days.
Should I cancel my host plan before deleting my account?
Yes. Paid plan hosts should cancel their subscription first to prevent future charges.

Related Cancellation Guides