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How to Cancel Liberty Mutual

Liberty Mutual is a major US insurance company offering auto, home, renters, and life insurance. Cancellation is handled by phone and is relatively straightforward. Liberty Mutual provides prorated refunds and does not charge cancellation fees. Ensure you have replacement coverage in place before cancelling.

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Quick Facts

Monthly cost
£155.00/mo
£1860.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Prorated refund for unused premium. No cancellation fee.
After cancellation
Policy and claims records retained per state insurance regulations.

Cancellation Steps

Go directly to Liberty Mutual cancellation page

  1. Arrange replacement coverage

    Have new insurance active before cancelling to avoid a lapse.

  2. Call Liberty Mutual

    Call 1-800-290-8711 to reach customer service.

  3. Provide your policy details

    Give your policy number, name, and desired cancellation date.

  4. Process the cancellation

    The agent will confirm your cancellation and refund details.

  5. Get written confirmation

    Request a confirmation email or letter for your records.

Tips & Things to Know

  • Liberty Mutual refunds are typically processed within 5-7 business days.
  • If you have RightTrack (telematics), the device does not need to be returned -- it deactivates automatically.
  • Check if your employer offers a group discount with Liberty Mutual before cancelling.

Your Consumer Rights

  • State insurance regulations require prorated refunds for cancelled policies.
  • Liberty Mutual must provide written confirmation of cancellation.
  • Your state Department of Insurance oversees insurer compliance with cancellation laws.

Frequently Asked Questions

Does Liberty Mutual charge a cancellation fee?
No. There is no fee to cancel.
Can I cancel online?
No. You must call 1-800-290-8711 to cancel.
How long does the refund take?
Typically 5-7 business days via check or original payment method.
What if I have an open claim?
Open claims continue to be processed after policy cancellation.
Can I cancel mid-term?
Yes. You can cancel at any time and receive a prorated refund.

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