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How to Cancel Legal & General

Legal & General offers life insurance, home insurance, and protection products. Cancellation processes vary by product type. Life insurance policies may have surrender values. Home and car insurance follow standard cancellation procedures.

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Quick Facts

Monthly cost
£30.00/mo
£360.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Depends on product type. Home insurance offers pro-rata refund. Life insurance may have surrender value or no refund.
After cancellation
Policy data retained for regulatory and claims purposes for many years.

Cancellation Steps

Go directly to Legal & General cancellation page

  1. Identify your product

    Check whether you have life insurance, home insurance, or another L&G product.

  2. Contact Legal & General

    Call 0370 050 0955 for general insurance or check your policy documents for the correct number.

  3. Request cancellation

    Explain which policy you wish to cancel. The agent will confirm terms and any surrender value.

  4. Receive confirmation

    Legal & General will confirm the cancellation in writing.

Tips & Things to Know

  • Consider carefully before cancelling life insurance as you may not get the same terms if you reapply later.
  • Check if your life insurance has a surrender value before cancelling.
  • Home insurance can be cancelled mid-term with a pro-rata refund.

Your Consumer Rights

  • FCA rules provide cooling-off periods for new insurance and protection policies.
  • Legal & General must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Can I cancel Legal & General online?
No. Most products require a phone call to cancel.
Should I cancel life insurance?
Consider carefully. Reapplying later may cost more or you may not qualify for the same cover.
Is there a cooling-off period?
Yes. New policies have a 14 or 30 day cooling-off period depending on the product.
Will I get money back from my life insurance?
Only if your policy has a surrender value. Term life insurance typically has no cash value.
Can I reduce my cover instead of cancelling?
In some cases yes. Contact L&G to discuss reducing your cover amount.

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