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How to Cancel Kayo Sports

Kayo Sports is Australia's dedicated sports streaming platform offering live and on-demand coverage of AFL, NRL, cricket, F1, and more. Cancellation can be done online, though Kayo uses retention tactics during the process. Access continues to the end of the billing period.

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Streaming

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Quick Facts

Monthly cost
£29.00/mo
£348.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for partial periods. Service continues until the billing cycle ends.
After cancellation
Account and preferences are stored and available if you resubscribe.

Cancellation Steps

Go directly to Kayo Sports cancellation page

  1. Log in to Kayo

    Go to kayosports.com.au and sign in.

  2. Access My Account

    Click your profile icon and select "My Account".

  3. Click Cancel Subscription

    Find the subscription section and click "Cancel Subscription".

  4. Decline retention offers

    Kayo may offer discounts or a free period. Decline if you want to proceed.

  5. Confirm cancellation

    Complete the cancellation and check for a confirmation email.

Tips & Things to Know

  • Consider cancelling during the off-season when fewer sports are live.
  • Kayo often offers 50% off return deals a few weeks after cancellation.
  • If you subscribed via Apple or Google, cancel through their subscription settings instead.

Your Consumer Rights

  • Under the Australian Consumer Law (ACL), Kayo must allow cancellation that is not more difficult than sign-up.
  • The ACL prohibits unfair contract terms in standard form consumer contracts.

Frequently Asked Questions

Can I pause Kayo instead of cancelling?
Yes. Kayo offers a pause feature for up to 3 months.
Will I lose my recordings if I cancel Kayo?
Kayo does not support recordings. All content is live or on-demand replay.
What sports are on Kayo?
AFL, NRL, cricket, F1, NBA, NFL, and many other sports are available live and on demand.
Is Kayo owned by Foxtel?
Yes. Kayo Sports is a Foxtel product focused exclusively on sport.
Can I share my Kayo account?
Kayo allows multiple simultaneous streams depending on your plan tier.

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