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How to Cancel Kanopy

Cancelling Kanopy means unlinking your library card from your account. Access terminates immediately with no fees or refunds required.

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
Kanopy is free. No refunds apply. Access ends immediately upon unlinking.
After cancellation
Your account and watchlist are saved for 12 months after unlinking. After 12 months of inactivity, your account may be deleted.

Cancellation Steps

Go directly to Kanopy cancellation page

  1. Sign in to Kanopy

    Go to kanopy.com and log in with your library card number and PIN.

  2. Go to Account settings

    Click your profile icon in the top right and select 'Account' from the dropdown.

  3. Find Linked Libraries

    Locate the 'Linked Libraries' section in your account dashboard.

  4. Unlink your library card

    Click 'Unlink' or 'Remove' next to your card and confirm when prompted.

Tips & Things to Know

  • Since Kanopy is free, you can simply stop using it without unlinking if you prefer.
  • Your watchlist and account data are saved for 12 months after unlinking.
  • You can relink your library card anytime within 12 months to restore your account.

Your Consumer Rights

  • UK users: Consumer Rights Act 2015 protects your access rights to library-funded digital services.
  • US users: FTC regulations require transparent access termination practices by digital services.

Frequently Asked Questions

Is Kanopy free?
Yes, Kanopy is completely free through participating public libraries and educational institutions. No subscription fees apply.
Can I cancel Kanopy anytime?
Yes. Unlink your library card anytime through account settings. Access stops instantly with no cancellation fees.
What happens to my watchlist after cancellation?
Your watchlist is saved for 12 months. Relink your card within that time to restore everything.
Why did my access stop?
Your library card may have expired or your library's contract ended. Contact your library to reactivate your card.
Can I pause Kanopy instead of cancelling?
Kanopy has no pause feature, but you can stop using it anytime and return whenever you wish at no cost.

Related Cancellation Guides