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How to Cancel Hostinger

You can disable auto-renewal or request a refund directly through your hPanel billing settings. Access continues until the end of your current period, but all data is deleted 7-14 days after expiry.

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Quick Facts

Monthly cost
£2.99/mo
£35.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
30-day money-back guarantee from purchase date. Refunds processed in 24-48 hours. No refunds after 30 days.
After cancellation
Website files, databases, and emails are permanently deleted 7-14 days after plan expiry. Hostinger does not retain backups after this period.

Cancellation Steps

Go directly to Hostinger cancellation page

  1. Log in to hPanel

    Visit hpanel.hostinger.com and sign in with your email and password.

  2. Go to Billing

    Click 'Billing' in the left sidebar to view your active products and renewal dates.

  3. Click 'Manage' on your hosting plan

    Find your web hosting plan and click 'Manage' to access cancellation options.

  4. Disable auto-renewal or request a refund

    Toggle off auto-renewal to stop charges, or click 'Request a Refund' within 30 days of purchase.

Tips & Things to Know

  • Back up your website files before expiry - all data is permanently deleted 7-14 days after plan ends.
  • Renewal prices often jump 3-4 times higher than introductory rates; set a reminder 30 days before renewal.
  • Domain registrations auto-renew separately from hosting; disable renewal in the Domains section too.

Your Consumer Rights

  • UK Consumer Rights Act 2015 protects against unfair contract terms and misleading pricing practices.
  • Consumer protection laws in your country require clear disclosure of renewal terms and simple cancellation mechanisms.

Frequently Asked Questions

Can I cancel Hostinger at any time?
Yes. You can disable auto-renewal anytime through hPanel. Refunds only apply within 30 days of purchase.
Will I get a refund if I cancel Hostinger?
Yes, if requested within 30 days of purchase. Refunds are processed in 24-48 hours. After 30 days, no refund.
What happens to my website after cancellation?
All files, databases, and emails are permanently deleted 7-14 days after your plan expires. Back up everything first.
Do I need to cancel my domain separately?
Yes. Domains auto-renew independently from hosting. Disable renewal in the Domains section to avoid annual charges.
How quickly does access stop after cancellation?
Immediate cancellation suspends access within 1-2 hours. Disabling auto-renewal keeps access until billing period ends.

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