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How to Cancel Subscription Box: Graze

Cancellation is straightforward through your online account and takes just a few minutes. Cancel at least 2-3 business days before your next delivery to avoid charges.

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Quick Facts

Monthly cost
£14.99/mo
£179.88/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for dispatched boxes. Cancel before dispatch to avoid next delivery charge.
After cancellation
Your account, preferences, and delivery history are saved indefinitely. Contact support to request deletion under GDPR.

Cancellation Steps

Go directly to Subscription Box: Graze cancellation page

  1. Sign in to Graze

    Go to graze.com/uk/account and log in with your email and password.

  2. Go to your subscription

    Click 'Deliveries' or 'My Subscription' in your account dashboard.

  3. Click Cancel Subscription

    Select your subscription and click 'Cancel Subscription'. You may see retention offers.

  4. Confirm cancellation

    Click the confirmation button. You will receive a confirmation email within 5-10 minutes.

Tips & Things to Know

  • Use the 'Skip' or 'Pause' feature for temporary breaks without cancelling.
  • Cancel at least 2-3 business days before your next delivery to avoid being charged.
  • Screenshot your confirmation message as proof of cancellation.

Your Consumer Rights

  • You have 14 days to cancel distance sales under the Consumer Rights Act 2015.
  • Graze must action cancellation requests within one month under Distance Selling Regulations.

Frequently Asked Questions

Can I cancel Graze at any time?
Yes, but you must cancel at least 2-3 business days before your next delivery to avoid charges.
Will I get a refund if I cancel Graze?
No refunds for dispatched boxes. Cancel before dispatch (typically Wednesday) to avoid being charged for the next box.
What happens to my snack preferences after cancellation?
Your preferences and ratings are saved indefinitely, so you can reactivate and resume anytime.
How long does Graze cancellation take?
The online process takes 2-3 minutes. You'll receive confirmation within 5-10 minutes.
What if I just need a temporary break?
Use the 'Skip' or 'Pause' feature to suspend delivery for 1-4 weeks without cancelling.

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