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How to Cancel Goodfood Canada

Cancellation is completed online through your account settings in under 3 minutes. You must cancel before your region's weekly cut-off date to avoid charges for the next delivery.

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Quick Facts

Monthly cost
£55.00/mo
£660.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for dispatched or delivered orders. Cancellation stops future charges only.
After cancellation
Your account, order history, and preferences are saved indefinitely. You can rejoin anytime using the same account.

Cancellation Steps

Go directly to Goodfood Canada cancellation page

  1. Sign in to your Goodfood account

    Visit makegoodfood.ca and enter your email and password to log in.

  2. Go to Account settings

    Click your profile icon in the top right and select 'Account' from the dropdown menu.

  3. Find your active subscription

    Locate the 'Active Plans' or 'Subscriptions' section and click on the subscription to cancel.

  4. Confirm cancellation

    Click 'Cancel Subscription' and follow the prompts to confirm. Save your confirmation email.

Tips & Things to Know

  • Cancel before your weekly cut-off date (typically Tuesday or Wednesday) to avoid charges for the next delivery.
  • Use the 'Pause Subscription' feature to skip up to 4 weeks without cancelling your account.
  • Switch to ready-to-eat meals instead of recipe boxes before cancelling if you prefer less cooking time.

Your Consumer Rights

  • Canadian Consumer Protection Act protects against unfair business practices and false advertising in subscription services.

Frequently Asked Questions

Can I cancel Goodfood anytime?
Yes, you can cancel anytime without penalties. However, you must cancel before your weekly cut-off date to avoid charges for the next delivery.
Will I get a refund if I cancel?
No refunds are offered for dispatched or delivered orders. Cancelling prevents future charges but does not refund orders already prepared.
What happens to my account after cancellation?
Your account, preferences, and order history are saved indefinitely. You can rejoin anytime and resume your subscription immediately.
Can I pause instead of cancel?
Yes. You can pause your subscription for up to 4 weeks without cancelling, keeping your account active and benefits intact.
What is the cut-off date for my region?
Cut-off dates vary by region, typically Tuesday or Wednesday. Check your account dashboard for your specific region's exact cut-off time.

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