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How to Cancel GitLab Premium

Cancellation is straightforward and takes effect immediately through your billing dashboard. You'll downgrade to the free tier with no penalties, though GitLab offers no refunds for unused time.

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Quick Facts

Monthly cost
£29.00/mo
£348.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Cancellation is immediate and you won't be charged at your next renewal date.
After cancellation
All repositories, code, commit history, and CI/CD configurations are permanently retained after cancellation. You lose only access to premium features.

Cancellation Steps

Go directly to GitLab Premium cancellation page

  1. Sign in to GitLab

    Visit gitlab.com and log in with your account credentials.

  2. Go to billing settings

    Click your profile avatar, select 'Preferences', then click 'Billing' in the left sidebar.

  3. Find your Premium subscription

    Locate GitLab Premium in the Subscription section and click the 'Manage' button next to it.

  4. Confirm cancellation

    Click 'Downgrade' and confirm. You'll receive an email confirming no charge at your next billing date.

Tips & Things to Know

  • Cancel at least 24 hours before renewal to avoid being charged for another cycle.
  • All your code, repositories, and project data remain intact - you only lose premium features.
  • You can upgrade back to Premium anytime; your projects will be exactly as you left them.

Your Consumer Rights

  • UK users: The Consumer Rights Act 2015 provides protections for digital services, though GitLab's non-refundable policy may limit remedies once actively used.
  • EU users: The Consumer Rights Directive provides a 14-day cancellation period for digital services, though this may not apply to ongoing subscriptions after trial periods.

Frequently Asked Questions

Can I cancel GitLab Premium anytime?
Yes, with no lock-in contract or penalty. However, GitLab does not offer refunds for unused time on annual plans.
Will I get a refund when I cancel?
No. GitLab Premium offers no refunds regardless of when you cancel during your billing cycle.
What happens to my code when I cancel?
All repositories, commit history, and project data are permanently preserved. You only lose premium features and CI/CD minutes drop to 400 per month.
How long does cancellation take?
Cancellation is immediate. You're downgraded to Free within minutes and won't be charged at your next renewal date.
Can I rejoin GitLab Premium later?
Yes, you can upgrade back anytime through your billing page. All your projects and data remain exactly as you left them.

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