How to Cancel Levin Furniture Protection
Furniture protection plans from retailers like DFS, SCS, and Sofology cover accidental damage. Cancel by contacting the provider.
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Quick Facts
- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Refund policy
- 45-day full refund. Pro-rata after.
- After cancellation
- Records retained.
Cancellation Steps
Go directly to Levin Furniture Protection cancellation pageFind your plan details
Check your paperwork for the provider (often Guardsman or Castelan).
Contact the provider
Call the number on your certificate.
Request cancellation
Within 45 days for full refund under cooling-off period.
Get confirmation
Written confirmation.
Tips & Things to Know
- 45-day cooling-off period for full refund.
- After 45 days: pro-rata refund minus claims.
- Keep plan if you have a sofa on finance.
Your Consumer Rights
- Consumer Rights Act 2015.
- Consumer Contracts Regulations 2013 — 14-day withdrawal.
Frequently Asked Questions
- Cooling off?
- 45 days full refund.
- After 45 days?
- Pro-rata minus claims.
- Provider?
- Usually Guardsman or Castelan, not the retailer.
- On finance?
- Check if plan is required.
- Can I rejoin?
- Buy a new plan.