How to Cancel Foxtel
Foxtel is Australia's major pay TV provider offering cable, satellite, and streaming (Foxtel Now/Foxtel Go). Cancellation depends on your plan type and may require a phone call.
Steps verified March 2026
Quick Facts
Monthly cost
£25.00/mo
£300.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for partial months. Cable/satellite requires 30 days notice.
After cancellation
Recordings on the iQ box are lost when returned. Account data retained per privacy law.
What to Watch Out For
- Cable customers must call rather than cancel online.
- Retention team offers discounts.
Direct Debit & Billing Warnings
- Unreturned equipment incurs significant charges.
Cancellation Steps
Go directly to Foxtel cancellation pageCheck your plan type
Log in to My Foxtel or the Foxtel app to check whether you are on cable/satellite or streaming.
For Foxtel Now (streaming)
Cancel online through My Account > Manage Subscription.
For cable/satellite
Call 131 999 to cancel. 30 days notice may apply.
Return equipment
Return the iQ box and any other Foxtel equipment.
Tips & Things to Know
- Foxtel Now (streaming) can be cancelled online instantly.
- Cable/satellite requires a phone call and 30 days notice.
- Return equipment promptly to avoid charges.
Your Consumer Rights
- Australian Consumer Law requires clear cancellation processes.
- ACCC oversees fair trading practices for subscription services.
Frequently Asked Questions
Can I cancel Foxtel Now online?
Yes, streaming plans can be cancelled online.
What about cable/satellite?
You must call 131 999 with 30 days notice.
Do I return equipment?
Yes, the iQ box and remote must be returned.
Will I get a refund?
No partial month refunds.
Can I pause instead?
Yes, Foxtel offers a pause option on some plans.
Annual Cost
£300.00
per year for Foxtel
Cancelling saves you this every year
