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How to Cancel Findmypast

Cancellation is straightforward and done entirely online through your account settings. Your access continues until the end of your current billing period.

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Quick Facts

Monthly cost
£15.00/mo
£180.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds offered. Access continues until the end of your current billing period.
After cancellation
Family tree, saved records, and account data are permanently retained after cancellation and restored if you resubscribe.

Cancellation Steps

Go directly to Findmypast cancellation page

  1. Sign in to Findmypast

    Go to findmypast.co.uk and log in with your account credentials.

  2. Go to Account Settings

    Click your account name or profile menu, then select Account Settings or Subscription.

  3. Click Cancel Subscription

    Locate the Cancel Subscription option in the Subscription or Billing section.

  4. Confirm cancellation

    Follow the prompts to confirm. You keep access until the end of your billing period.

Tips & Things to Know

  • Download or export your family tree and saved records before your subscription expires.
  • Cancel before your renewal date to avoid being charged for another month.
  • Basic search features remain available after cancellation without a subscription.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new online subscriptions.
  • Findmypast must not make cancellation harder than sign-up, per the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Can I cancel Findmypast anytime?
Yes. Findmypast is a rolling monthly subscription with no cancellation fees or contract.
Will I get a refund if I cancel?
No. Findmypast does not offer refunds. You retain access until your billing period ends.
What happens to my family tree after cancellation?
Your family tree and saved records are permanently retained and can be accessed upon resubscription.
How long does cancellation take?
Cancellation is instant online. Your subscription stops renewing at your next billing date.
Can I resubscribe to Findmypast later?
Yes. You can resubscribe at any time and your data will be fully restored.

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