How to Cancel Factor Meals
Factor cancellation is straightforward and online, but timing matters - you must cancel before the weekly cut-off (usually Wednesday) to avoid the next charge. Access your account settings and select cancel to stop future deliveries.
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Quick Facts
- Monthly cost
- £44.00/mo
- £528.00/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- No refunds are issued for meals already delivered or charged. Cancel before the weekly cut-off to avoid future charges.
- After cancellation
- Your account, meal preferences, and subscription history are saved indefinitely after cancellation. You can reactivate anytime.
Cancellation Steps
Go directly to Factor Meals cancellation pageSign in to Factor
Go to factor.com and log in with your account credentials.
Go to Settings
Click your account menu and select "Settings" or "Manage Plan".
Click "Cancel Plan"
Find and click the "Cancel Plan" button in your subscription section.
Confirm cancellation
Complete the cancellation before the weekly cut-off to stop the next delivery.
Tips & Things to Know
- Cancel before Wednesday (usually the cut-off) to avoid the next week's charge.
- Consider skipping weeks instead of cancelling if you want to pause temporarily.
- Check your confirmation email to verify the cancellation date.
Your Consumer Rights
- Under the Restore Online Shoppers Confidence Act (ROSCA), Factor must provide a simple cancellation mechanism.
- The FTC requires that cancellation be as easy as the original sign-up process.
Frequently Asked Questions
- Can I cancel Factor anytime?
- Yes, but you must cancel before the weekly cut-off (usually Wednesday) to avoid the next charge.
- Will I get a refund if I cancel Factor?
- No refunds are issued for meals already shipped or charged to your account.
- What's the weekly cut-off time?
- Cut-off is typically Wednesday for the following week's delivery. Check your account for your exact cut-off.
- Can I skip weeks instead of cancelling?
- Yes. You can skip unlimited weeks and resume whenever you want without losing your account.
- What happens to my account after cancellation?
- Your account and meal preferences are saved. You can reactivate your subscription at any time.