How to Cancel ExpressVPN
ExpressVPN is a premium VPN service. Cancellation is done through your account dashboard or by contacting support. Plans purchased within 30 days are eligible for a full refund under their money-back guarantee.
Moderate
SoftwareSteps verified
Quick Facts
- Monthly cost
- £10.62/mo
- £76.56/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- 30-day money-back guarantee for new subscriptions. After that, no refunds.
- After cancellation
- ExpressVPN operates a strict no-logs policy. No browsing data is stored.
Cancellation Steps
Go directly to ExpressVPN cancellation pageSign in at expressvpn.com
Go to expressvpn.com/accounts/sign-in and log in.
Go to My Subscription
Navigate to Subscription settings in your account.
Turn off auto-renewal
Click "Turn off automatic renewal" to prevent the next charge.
Request a refund if within 30 days
Contact live chat support to request a refund if you are within the 30-day money-back guarantee period.
Tips & Things to Know
- The 30-day money-back guarantee applies to new subscriptions only.
- Contact live chat for the fastest refund processing.
- Your account remains active until the end of the paid period even after turning off auto-renewal.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period in addition to the 30-day guarantee.
- ExpressVPN must provide clear cancellation instructions under UK consumer law.
Frequently Asked Questions
- Does ExpressVPN offer a refund?
- Yes, within 30 days of a new subscription via the money-back guarantee.
- How do I get an ExpressVPN refund?
- Contact live chat support at expressvpn.com/support and request the refund.
- Can I cancel ExpressVPN at any time?
- Yes. Turn off auto-renewal in your account settings.
- Does ExpressVPN keep my data after cancellation?
- No. ExpressVPN has a verified no-logs policy.
- What happens when my ExpressVPN subscription expires?
- The VPN stops working. You can no longer connect to any servers.