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How to Cancel Evernote Personal

Downgrading Evernote Personal is straightforward and entirely online. Your paid features remain active until the end of your current billing period, then you switch to the free plan automatically.

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Quick Facts

Monthly cost
£8.99/mo
£89.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Your paid plan remains active until your next billing date, then downgrades to free.
After cancellation
All notes remain in your account after downgrading, but only 50 are accessible on the free plan. Export notes in ENEX format before downgrading if you need a complete backup.

Cancellation Steps

Go directly to Evernote Personal cancellation page

  1. Sign in to Evernote

    Go to evernote.com and log in with your email and password.

  2. Go to Account Settings

    Click your profile icon in the top right, then select 'Account Settings' from the dropdown.

  3. Click Billing

    In the left sidebar, click 'Billing' to view your subscription and renewal date.

  4. Click Downgrade

    Click the 'Downgrade' button and confirm to finish. Access continues until your next billing date.

Tips & Things to Know

  • Export notes in ENEX format before downgrading: go to Tools > Export Notes to preserve your complete library.
  • The free plan caps you at 50 notes total, so export anything you want to keep long-term.
  • Offline access is removed on the free plan - you can only view notes when online.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, you have a 14-day cancellation right for digital services from purchase.
  • Australian Consumer Law protects against unfair contract terms; a deliberately crippled free plan may constitute unfair practice.

Frequently Asked Questions

Can I downgrade Evernote Personal at any time?
Yes. You can downgrade to free at any time without penalty. Your paid features remain active until the end of your billing cycle.
Will I get a refund if I downgrade?
No. Evernote does not offer refunds. You keep access until the end of your current billing period.
What happens to my notes after I downgrade?
All notes remain in your account but you can only access 50 of them on the free plan. Export notes first if you want to keep everything.
Does Evernote offer a pause option?
No. Your only options are to stay subscribed or downgrade to free. There is no pause feature.
Will I lose offline access on the free plan?
Yes. Offline access is removed. You can only view and edit notes when online.

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