How to Cancel esure
esure requires a phone call to cancel insurance policies. A cancellation fee may apply, and you could receive a pro-rata refund for unused cover. The 14-day cooling-off period applies to new policies.
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Quick Facts
- Monthly cost
- £42.00/mo
- £504.00/year
- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Refund policy
- Pro-rata refund minus administration fee. 14-day cooling-off period for new policies.
- After cancellation
- Policy and claims data retained for regulatory compliance.
Cancellation Steps
Go directly to esure cancellation pageCheck your policy details
Log into your esure account to find your policy number and renewal date.
Call esure
Call 0345 603 7874 for car insurance or 0345 603 7872 for home insurance.
Confirm cancellation
The agent will explain any fees and refund amount. Confirm you wish to proceed.
Receive confirmation
esure will send written confirmation of your cancelled policy.
Tips & Things to Know
- Cancel within 14 days for a near-full refund on new policies.
- Get alternative cover arranged before cancelling car insurance.
- If paying monthly, you may owe remaining instalments on cancellation.
Your Consumer Rights
- FCA rules provide a 14-day cooling-off period for new insurance policies.
- esure must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
- Can I cancel esure online?
- No. You need to call customer services to cancel.
- Is there a cancellation charge?
- Yes. esure charges an administration fee for mid-term cancellations.
- Will I get a refund from esure?
- You may receive a pro-rata refund for unused cover minus the cancellation fee.
- What if I am paying monthly?
- You may owe the remaining premium balance if cancelling a monthly payment plan.
- Does esure have a cooling-off period?
- Yes. You have 14 days to cancel a new policy for a near-full refund.