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How to Cancel Elgato Stream Deck

Cancellation is straightforward and done entirely online via your Corsair account. Your access continues until the end of your current billing cycle, but purchased plugins remain yours permanently.

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Quick Facts

Monthly cost
£4.99/mo
£49.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds issued. Access continues until the end of your current billing cycle.
After cancellation
Your account, purchase history, and downloaded plugins are saved indefinitely. Rejoin anytime without losing data.

Cancellation Steps

Go directly to Elgato Stream Deck cancellation page

  1. Sign in to Elgato Marketplace

    Go to marketplace.elgato.com and log in with your Corsair account credentials.

  2. Go to Account or Billing

    Click 'Account' or 'Billing' in the menu to view your active subscriptions.

  3. Click 'Manage Subscription'

    Find your active subscription and click 'Manage Subscription' next to it.

  4. Confirm cancellation

    Click 'Cancel Subscription' and confirm. Access ends at the close of your billing cycle.

Tips & Things to Know

  • Your subscription stays active until the end of your current billing period - check your confirmation email for the exact date.
  • Plugins you bought individually remain permanently on your Stream Deck and don't need the subscription.
  • You can rejoin at any time and your account data and downloaded content are saved indefinitely.

Your Consumer Rights

  • UK users are protected under the Consumer Rights Act 2015, which requires straightforward cancellation options and prohibits unfair contract terms.
  • US users are protected by FTC regulations requiring cancellation methods as simple as sign-up and prohibiting automatic renewal without clear consent.

Frequently Asked Questions

Can I cancel Elgato Marketplace at any time?
Yes. You can cancel at any time from your account. There are no contracts or cancellation fees.
Will I get a refund if I cancel?
No refunds are issued. You keep access until the end of your billing cycle, but no prorated refunds apply.
What happens to my purchased plugins after cancellation?
One-time purchased plugins stay permanently on your Stream Deck. Only subscription content becomes unavailable.
Will my Stream Deck stop working after cancellation?
No. Your Stream Deck and free plugins continue working. Only premium subscription content is removed.
When does cancellation take effect?
Cancellation is instant online, but access continues until the end of your current billing cycle.

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