How to Cancel ElevenLabs
ElevenLabs cancellation is done entirely online through your account dashboard. Your access continues until the end of your current billing period.
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Quick Facts
- Monthly cost
- £11.00/mo
- £132.00/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds offered. Access continues until the end of your billing period.
- After cancellation
- Your voice library and voices are retained after cancellation. They remain accessible if you resubscribe.
Cancellation Steps
Go directly to ElevenLabs cancellation pageSign in to ElevenLabs
Go to elevenlabs.io and log in with your account credentials.
Go to account settings
Click your profile icon and select "Account Settings" or "Billing" from the menu.
Click "Cancel Subscription"
Find the cancellation option in your subscription or billing section and click it.
Confirm cancellation
Confirm your cancellation. You keep access until the end of your billing period.
Tips & Things to Know
- Download or export any voice libraries or projects before your access ends.
- You can reactivate your account later, though saved data retention depends on ElevenLabs' policy.
- Check if you have any API integrations using ElevenLabs before cancelling.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new online subscriptions.
- The Consumer Rights Act 2015 applies to subscriptions in the UK.
Frequently Asked Questions
- Can I cancel ElevenLabs at any time?
- Yes. ElevenLabs subscriptions can be cancelled anytime without penalty or lock-in contract.
- Will I get a refund if I cancel ElevenLabs?
- No. ElevenLabs does not offer refunds. You keep access until the end of your billing period.
- What happens to my voice library after cancellation?
- Your voice library and voices are retained after cancellation and can be accessed if you resubscribe.
- How quickly does ElevenLabs cancellation take effect?
- Cancellation is instant online. Your subscription stops renewing at your next billing date.
- Can I pause instead of cancelling ElevenLabs?
- ElevenLabs does not currently offer a pause feature. You must cancel or maintain your subscription.