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How to Cancel DocuBay

DocuBay cancellation is straightforward and can be done entirely online through your account dashboard. Your access continues until the end of your current billing period.

Easy
Streaming

Steps verified

Quick Facts

Monthly cost
£3.99/mo
£35.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds issued. Access continues until the end of your current billing period.
After cancellation
Your watchlist, viewing history and preferences are saved indefinitely. Rejoin anytime and everything is restored.

Cancellation Steps

Go directly to DocuBay cancellation page

  1. Sign in to DocuBay

    Go to docubay.com and log in with your email and password.

  2. Go to Account settings

    Click your profile icon in the top right and select 'Account' from the dropdown menu.

  3. Click 'Cancel Subscription'

    In the Subscription section, click the 'Cancel Subscription' button.

  4. Confirm cancellation

    Click 'Confirm Cancellation' to finish. You keep access until the end of your billing period.

Tips & Things to Know

  • If you subscribed via Apple App Store or Google Play, cancel through that app's settings instead.
  • Download documentaries to your mobile app before cancelling if you want to keep watching offline.
  • Cancel at least 24 hours before your renewal date to avoid the next charge.

Your Consumer Rights

  • UK Consumer Rights Act 2015 provides a 14-day cooling-off period for new subscriptions and guarantees transparent billing.
  • US FTC Negative Option Rule requires cancellation to be as easy as sign-up with transparent billing.

Frequently Asked Questions

Can I cancel DocuBay at any time?
Yes. DocuBay has no contract or early termination fees. You can cancel anytime.
Will I get a refund when I cancel DocuBay?
No. DocuBay does not offer refunds. You keep access until the end of your billing period.
What happens to my watchlist after cancellation?
Your watchlist, viewing history and preferences are saved indefinitely. Rejoin anytime and everything is restored.
How long does DocuBay cancellation take?
Cancellation is instant. You'll see an on-screen confirmation and receive a confirmation email within minutes.
Can I download DocuBay content to watch after cancelling?
Yes. Select titles can be downloaded to iOS and Android apps for offline viewing. Check availability before cancelling.

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