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How to Cancel Deezer Family

Deezer Family cancellation is done entirely online through your account settings. Your Premium access continues until the end of your current billing period, and all family members will lose access at that time.

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Quick Facts

Monthly cost
£17.99/mo
£215.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds offered. Access continues until the end of your current billing period.
After cancellation
Playlists, liked songs, and listening history are saved permanently after cancellation. Resubscribe anytime to restore all your content.

Cancellation Steps

Go directly to Deezer Family cancellation page

  1. Sign in to Deezer

    Go to deezer.com and log in with your email address and password.

  2. Go to Account Settings

    Click your profile icon in the top right, then select 'Account' or 'Settings' from the menu.

  3. Find Manage Subscription

    Locate the subscription section showing your Deezer Family plan and renewal date.

  4. Click Cancel Subscription

    Click the 'Cancel Subscription' button and confirm. Access continues until your next billing date.

Tips & Things to Know

  • All six family members will lose Premium access when your billing cycle ends. Notify them beforehand.
  • Your playlists, liked songs, and listening history are saved permanently after cancellation.
  • If only some family members need access, consider downgrading to individual Deezer Premium instead.

Your Consumer Rights

  • UK users have a 14-day cooling-off period under the Consumer Contracts Regulations 2013 for new subscriptions.
  • Deezer must not make cancellation harder than sign-up, per the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Can I cancel Deezer Family at any time?
Yes. Cancellation takes effect at the end of your current billing period with no early termination fees.
Will I get a refund if I cancel Deezer Family?
No. Deezer does not offer refunds. You keep access until the end of your billing period.
What happens to my playlists after cancellation?
Your playlists, liked songs, and listening history are saved permanently. Everything is restored if you resubscribe.
Will all family members lose access when I cancel?
Yes. All up to 6 family members lose Premium features at the end of the billing cycle but can use the free ad-supported tier.
Can I downgrade instead of cancelling completely?
Yes. You can downgrade to individual Deezer Premium (£7.99/month) to maintain your own access.

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