How to Cancel Dashlane
Dashlane is a password manager offering Premium and Family plans. You can cancel through the web app or by contacting support. Your saved passwords remain accessible on the free tier with limitations.
Steps verified March 2026
Quick Facts
Monthly cost
£3.49/mo
£41.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial billing periods. Annual subscriptions are non-refundable after the 14-day cooling-off period.
After cancellation
Your passwords remain accessible on the free tier (limited to 25 passwords, 1 device). All data is retained.
What to Watch Out For
- Shows a comparison of Premium vs Free features during the cancellation flow to highlight what you will lose
Cancellation Steps
Go directly to Dashlane cancellation pageSign in at app.dashlane.com
Go to app.dashlane.com and log in.
Go to My Account
Click your account name and select "My Account" or "Subscription".
Click "Cancel subscription"
Find the cancellation option in the subscription section.
Confirm cancellation
Follow the prompts to confirm. You revert to the free tier at the end of the billing period.
Tips & Things to Know
- Export your passwords before cancelling in case you want to switch to another manager.
- The free tier limits you to 25 passwords on one device.
- If you paid annually, you keep access until the end of the annual period.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new subscriptions.
- Dashlane must provide clear cancellation instructions under the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
Will I lose my passwords if I cancel Dashlane?
No. Your passwords remain accessible on the free tier, though limited to 25 passwords on one device.
Can I export my Dashlane passwords?
Yes. Go to Settings > Export data to download your passwords in CSV format.
Is Dashlane free tier usable?
It is very limited: 25 passwords, 1 device, no VPN, no dark web monitoring.
How do I cancel Dashlane annual plan?
Cancel through app.dashlane.com. You keep Premium until the annual period ends.
Can I get a refund on Dashlane?
Only within the 14-day cooling-off period for new subscriptions.
Annual Cost
£41.88
per year for Dashlane
Cancelling saves you this every year