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How to Cancel Crave Canada

Cancellation is completed entirely online through your account dashboard. Your access continues until the end of your current billing period.

Easy
Streaming

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Quick Facts

Pricing (all plans)
Mobile1 mobile device£9.99/mo
Standard1 stream£14.99/mo
Premium4 streams, 4K£22.00/mo
Highest tier = £119.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Access continues until the end of your current billing period.
After cancellation
Watchlist and viewing history are saved for 12 months after cancellation. After that, your account may be deleted.

Cancellation Steps

Go directly to Crave Canada cancellation page

  1. Sign in to Crave

    Go to crave.ca/account and log in with your email and password.

  2. Go to Subscription settings

    Find the 'Subscription' section in your account menu to view your plan.

  3. Click 'Cancel Subscription'

    Select the cancellation option. Crave may ask for feedback, which is optional.

  4. Confirm cancellation

    Review your final billing date and click 'Confirm Cancellation' to finish.

Tips & Things to Know

  • If you subscribed through Apple TV, Amazon Prime Video, or Bell/Telus, cancel through that platform instead.
  • Cancel at least 2-3 days before your billing date to ensure the cancellation processes in time.
  • Your watchlist and viewing history are saved for 12 months if you rejoin.

Your Consumer Rights

  • The Canadian Consumer Protection Act requires clear disclosure of subscription terms and cancellation procedures.
  • The CRTC regulates streaming services and broadcasting in Canada.

Frequently Asked Questions

Can I cancel Crave without a penalty?
Yes. Crave has no contract or early termination fees, but you won't receive a refund for the current billing period.
Will I get a refund if I cancel mid-month?
No. Crave does not offer refunds for partial months. Access continues until the end of your billing cycle.
How do I cancel if I subscribed through Amazon Prime or Apple TV?
Cancel through the platform where you subscribed. Cancelling on crave.ca will not stop charges from those services.
What happens to my watchlist after cancellation?
Your watchlist and viewing history are saved for 12 months. Rejoin within that period and everything is restored.
How long does Crave cancellation take?
Cancellation is instant. Access stops at the end of your current billing period after confirmation.

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