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How to Cancel Crave

Cancellation depends on how you subscribed. Direct subscribers can cancel online; bundled customers must cancel through their TV provider. Access continues until the end of your billing period.

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Quick Facts

Pricing (all plans)
Basic with Ads£9.99/mo
Standard£14.99/mo
Premium£19.99/mo
Highest tier = £239.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial months. Access continues until your billing period ends.
After cancellation
Your watchlist, viewing history, and preferences are saved indefinitely and restored if you resubscribe.

Cancellation Steps

Go directly to Crave cancellation page

  1. Identify your subscription type

    Determine if you subscribed directly through crave.ca or via Apple, Bell, Virgin, or Rogers.

  2. Sign in to crave.ca

    Go to crave.ca and log in with your email and password.

  3. Go to Account settings

    Click your profile icon in the top right and select 'Account', then find 'Subscription'.

  4. Confirm cancellation

    Click 'Cancel Subscription' and confirm on the final prompt. Access continues until the end of your billing period.

Tips & Things to Know

  • If bundled with Bell, Virgin, or Rogers, cancel through your TV provider—not on crave.ca.
  • For Apple subscriptions, cancel in iPhone Settings > [Your Name] > Subscriptions > Crave.
  • Your watchlist and viewing history are saved indefinitely if you resubscribe.

Your Consumer Rights

  • Canadian consumers are protected under provincial laws like Ontario's Consumer Protection Act, granting the right to cancel digital services with clear billing disclosure.
  • The CRTC oversees Crave when bundled with TV services to ensure cancellation without unreasonable penalties.

Frequently Asked Questions

Can I cancel Crave anytime?
Yes, if you subscribed directly. Bundled subscriptions may be subject to your TV provider's contract terms.
Will I get a refund if I cancel mid-month?
No refunds. You keep access until the end of your billing period.
What happens to my watchlist after cancellation?
Your watchlist, profile, and viewing history are saved indefinitely and restored when you resubscribe.
How do I cancel if Crave is bundled with my TV service?
Cancel through your TV provider's account or customer service, not through crave.ca.
How do I cancel a Crave subscription through Apple?
Go to Settings > [Your Name] > Subscriptions > Crave > Cancel Subscription on your iPhone or iPad.

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