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How to Cancel Copilot Pro

Cancelling Copilot Pro is straightforward and done entirely online through your Microsoft account. You keep access until the end of your current billing period, and free Copilot remains available afterwards.

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Quick Facts

Monthly cost
£20.00/mo
£240.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Pro-rated refund available within 7 days of purchase. No refunds offered after 7 days. Access continues until the end of your current billing period.
After cancellation
Microsoft 365 data is preserved. AI conversation history may be removed after cancellation.

Cancellation Steps

Go directly to Copilot Pro cancellation page

  1. Sign in to Microsoft

    Go to account.microsoft.com and log in with your credentials.

  2. Go to Services & subscriptions

    Click on the Services & subscriptions option from your account menu.

  3. Find Copilot Pro

    Locate your Copilot Pro subscription in the list of active services.

  4. Click Manage then Cancel

    Select Manage, then click Cancel and confirm to finish cancellation.

Tips & Things to Know

  • Free Copilot with limited features remains available after you cancel.
  • Your Microsoft 365 data stays intact, but AI features revert to free tier.
  • Request cancellation before your next billing date to avoid being charged again.

Your Consumer Rights

  • Under the Consumer Rights Act 2015 (UK), you must be given the option to cancel as easily as you subscribed.
  • UK users have a 14-day cooling-off period under Consumer Contracts Regulations 2013 for new subscriptions.

Frequently Asked Questions

Can I cancel Copilot Pro anytime?
Yes. There is no contract or cancellation fee with Copilot Pro.
Will I get a refund?
Pro-rated refunds are available within 7 days of purchase. After 7 days, no refund is offered.
Is there a free version of Copilot?
Yes. Free Copilot with limited features remains available after cancellation.
Does cancelling Copilot Pro affect Microsoft 365?
No. Microsoft 365 is a separate subscription and remains unaffected.
How long does cancellation take?
Cancellation is instant online. Your subscription stops renewing at the next billing date.

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