How to Cancel The Co-op Insurance
The Co-operative Insurance offers car, home, and travel insurance with an ethical approach. Cancellation is handled by phone. Standard cancellation fees and cooling-off periods apply.
Steps verified March 2026
Quick Facts
Monthly cost
£38.00/mo
£456.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Pro-rata refund minus cancellation fee. 14-day cooling-off period for new policies.
After cancellation
Policy records retained for regulatory and claims handling purposes.
What to Watch Out For
- Phone-only cancellation with no online option
Cancellation Steps
Go directly to The Co-op Insurance cancellation pageFind your policy number
Check your Co-op Insurance documents or online account for your policy details.
Call Co-op Insurance
Call 0330 333 6601 for car insurance or 0330 333 6602 for home insurance.
Request cancellation
The agent will process your request and confirm fees and refund amount.
Get written confirmation
You will receive confirmation of your cancellation by email or post.
Tips & Things to Know
- Co-op Insurance is separate from the Co-op Bank and Co-op Food.
- Cancel within 14 days for the best refund terms.
- Check if you have a Co-op membership that gives you insurance discounts before cancelling.
Your Consumer Rights
- FCA rules provide a 14-day cooling-off period for new insurance policies.
- Co-op Insurance must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
Can I cancel Co-op Insurance online?
No. You need to call customer services to cancel.
Is there a cancellation fee?
Yes. An administration fee typically applies for mid-term cancellations.
Is Co-op Insurance ethical?
Yes. The Co-op Group has a strong ethical policy that applies to its insurance products.
Will I get a refund?
A pro-rata refund minus fees is typically available for unused cover.
What is the cooling-off period?
14 days from policy start to cancel with minimal charges.
Annual Cost
£456.00
per year for The Co-op Insurance
Cancelling saves you this every year