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How to Cancel Cloudflare Pro

Downgrading Cloudflare Pro is straightforward - you simply switch to the free plan through your account dashboard. Your DNS records, certificates, and domain configuration remain intact throughout.

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Software

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Quick Facts

Monthly cost
£20.00/mo
£240.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for downgrades. You retain access until the end of your current billing period.
After cancellation
DNS records, domain configuration, and SSL certificates are preserved after downgrading. Account data is retained indefinitely unless you delete your account entirely.

Cancellation Steps

Go directly to Cloudflare Pro cancellation page

  1. Sign in to Cloudflare

    Go to dash.cloudflare.com and log in with your email and password.

  2. Select your domain

    Click the domain you want to downgrade from your account dashboard.

  3. Go to Plan section

    Click the 'Plan' tab in the left navigation menu to view your current subscription.

  4. Downgrade to Free

    Click 'Change Plan', select 'Free', review the changes, and confirm the downgrade.

Tips & Things to Know

  • Downgrade immediately to avoid the next monthly charge - Cloudflare bills on your signup anniversary.
  • Your DNS records, SSL certificates, and domain settings are preserved after downgrading.
  • Keep your account active after downgrading to prevent DNS disruption to your domain.

Your Consumer Rights

  • UK Consumer Rights Act 2015 grants a 14-day cooling-off period for online purchases.
  • FTC regulations require straightforward online cancellation methods for subscription services.

Frequently Asked Questions

Can I cancel Cloudflare Pro without a penalty?
Yes. You can downgrade to Free at any time without penalty or early termination fees, though no refunds are offered.
Will I get a refund when I downgrade?
No. Cloudflare does not offer refunds for the remainder of your billing cycle after downgrading.
What happens to my DNS records after downgrading?
All DNS records, SSL certificates, and domain configuration are fully preserved. Your website continues to resolve normally.
How quickly does the downgrade take effect?
The downgrade is instant - you'll see the change in your dashboard within seconds and receive confirmation via email.
Can I upgrade back to Pro after downgrading?
Yes. You can upgrade back to Pro anytime through the Plan section. You'll be charged immediately and Pro features are restored.

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