Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
ClickUp logo

How to Cancel ClickUp

Downgradinging ClickUp is simple and done entirely online through your workspace settings. Your data stays intact on the free plan, and you keep access until your billing period ends.

Easy
Software

Steps verified

Quick Facts

Monthly cost
£7.00/mo
£84.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds offered for partial billing periods. You retain access until the end of your current billing cycle.
After cancellation
All workspace data, tasks, and documents remain accessible on the free plan. Free plan storage is capped at 100MB.

Cancellation Steps

Go directly to ClickUp cancellation page

  1. Log in to ClickUp

    Go to app.clickup.com and sign in with your account.

  2. Open workspace settings

    Click your workspace name, then select Settings from the menu.

  3. Go to Billing

    Click the Billing or Upgrade tab in Settings.

  4. Click Downgrade

    Select the Free Forever plan and confirm. Your downgrade takes effect at the next billing date.

Tips & Things to Know

  • The free plan includes unlimited tasks and members - consider it before paying again.
  • Export your data or take backups before downgrading if you need offline copies.
  • Only workspace owners can manage billing; members cannot downgrade on their own.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, UK consumers have 14 days to cancel digital contracts from purchase.
  • The FTC requires cancellation mechanisms to be as easy as the sign-up process.

Frequently Asked Questions

Is the ClickUp free plan actually usable?
Yes. It includes unlimited tasks, members, and basic features like dashboards and custom fields. Storage is limited to 100MB.
Will I lose my data if I downgrade?
No. All your spaces, tasks, and documents remain on the free plan with no data loss.
Can I get a refund?
No. ClickUp does not offer refunds for partial billing periods. You keep access until the end of your current cycle.
Who can downgrade a ClickUp workspace?
Only workspace owners can access billing settings and downgrade. Team members cannot initiate this action.
What features do I lose on the free plan?
Advanced features like Dashboards, custom fields, and advanced reporting are paid-only. Core task management remains free.

Related Cancellation Guides