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How to Cancel Carrd

Cancelling Carrd Pro is straightforward - you downgrade to the free plan online in minutes. Your sites remain intact, but custom domains will disconnect.

Easy
Software

Steps verified

Quick Facts

Monthly cost
£1.58/mo
£19.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Annual plans are non-refundable. Monthly plans downgrade immediately with no refund.
After cancellation
Website content is preserved permanently after downgrading. Custom domains disconnect unless sites switch to Carrd subdomains.

Cancellation Steps

Go directly to Carrd cancellation page
  1. Sign in to Carrd

    Go to carrd.co and log in with your email and password.

  2. Go to Account settings

    Click your profile icon in the top right and select 'Account' from the dropdown.

  3. Find the Plan section

    Locate the 'Plan' section showing your current subscription and renewal date.

  4. Click Downgrade and confirm

    Click 'Downgrade', review the limits, then confirm 'Yes, downgrade my account'.

Tips & Things to Know

  • Your site content is saved after downgrading, but custom domains stop working within 24-48 hours.
  • The free plan supports 3 websites - delete sites or resubscribe if you need more.
  • Downgrading takes effect immediately. Annual plans won't refund unused months.

Your Consumer Rights

  • UK: Consumer Rights Act 2015 requires clear cancellation processes for digital services.
  • US: FTC regulations prohibit negative option billing and require transparent cancellation methods.

Frequently Asked Questions

Can I cancel Carrd at any time?
Yes. Downgrade to the free plan instantly through Account settings. Annual plans are non-refundable but simply won't renew.
Will I get a refund if I cancel Carrd?
No. Annual plans are non-refundable. Your subscription simply won't renew after downgrading.
What happens to my websites after downgrading?
All content is preserved permanently. Custom domains disconnect; switch sites to Carrd subdomains to keep them accessible.
How many sites can I have on the free plan?
Three websites. Delete sites or upgrade to Carrd Pro if you need more.
Can I resubscribe to Carrd Pro later?
Yes. Go to Account > Plan and upgrade. Your sites and content remain intact.