How to Cancel Canva Teams
Cancelling Canva Teams is straightforward and done entirely online by team administrators. Your team downgrades to the free plan immediately, keeping all designs but with watermarks on premium elements.
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Quick Facts
- Monthly cost
- £12.99/mo
- £120.00/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Annual plans are non-refundable. Monthly plans cancel at billing cycle end with no partial refunds.
- After cancellation
- All designs remain accessible on the free plan. Premium elements display watermarks and brand kits become read-only.
Cancellation Steps
Go directly to Canva Teams cancellation pageSign in as team administrator
Visit canva.com and log in with your administrator account credentials.
Go to Billing & Plans
Click your profile icon, select Account, then click Billing & Plans in the left sidebar.
Click the menu next to your Teams plan
Find your active Teams subscription and click the three-dot menu or Manage button.
Confirm cancellation
Select Cancel subscription and click Yes, cancel my subscription. Your team is now on the free plan.
Tips & Things to Know
- Annual plans are non-refundable, so check your renewal date before cancelling.
- Notify your team before cancelling: premium elements will show watermarks on the free plan.
- Download brand assets beforehand as they become read-only after downgrading to free.
Your Consumer Rights
- UK: Consumer Rights Act 2015 protects your right to cancel digital subscriptions within a reasonable timeframe.
- US: FTC Act Section 5 prohibits unfair cancellation practices; many states require easy online cancellation options.
Frequently Asked Questions
- Can I cancel Canva Teams at any time?
- Yes, but annual plans are non-refundable. Monthly plans cancel without penalty at the end of your billing cycle.
- Will I get a refund if I cancel?
- No. Annual plans are non-refundable. Monthly plans do not refund partial months.
- What happens to my team's designs after cancellation?
- All designs remain accessible on the free plan. Premium elements display watermarks and brand kits become read-only.
- Who can cancel Canva Teams?
- Only team administrators can cancel through the billing page.
- Can I downgrade to Canva Pro instead of free?
- No. Cancelling Teams downgrades everyone to free. You can purchase Canva Pro separately afterwards.