How to Cancel Calendly
Calendly cancellation is straightforward - you downgrade to the free Basic plan rather than delete your account entirely. Your scheduled meetings remain active and your data is preserved. Cancellation is instant and happens entirely online.
Easy
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Quick Facts
- Monthly cost
- £10.00/mo
- £120.00/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds offered for partial billing periods. You retain access to your account on the free plan.
- After cancellation
- Your account, scheduling history, and meeting data are permanently preserved on the free plan after cancellation.
Cancellation Steps
Go directly to Calendly cancellation pageLog in to Calendly
Go to calendly.com and sign in with your account credentials.
Open Account settings
Click your profile icon in the top left, then select "Account" from the menu.
Go to Billing
Click the "Billing" tab to view your current subscription.
Click "Cancel plan"
Select the option to downgrade to the free Basic plan and confirm.
Tips & Things to Know
- Your existing scheduled meetings will continue to work after cancellation.
- The free plan supports only one event type, so remove extra types before downgrading.
- Team features and advanced settings are disabled on the free plan.
Your Consumer Rights
- Under the Consumer Rights Act 2015, UK users have the right to cancel within 14 days of purchase.
- The FTC requires cancellation to be as easy as sign-up; Calendly must not obstruct the downgrade process.
Frequently Asked Questions
- Will my scheduled meetings be cancelled?
- No. All existing meetings remain intact and functional after you downgrade.
- What is included in the free Basic plan?
- One event type per user with basic scheduling, calendar sync, and email reminders.
- Can I get a refund if I cancel mid-month?
- No. Calendly does not offer refunds for partial billing periods.
- Can I export my meeting data?
- Yes. Your meeting history and data are preserved on the free plan and can be exported.
- Can I upgrade back to a paid plan later?
- Yes. You can upgrade to any paid plan at any time from your billing settings.