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How to Cancel Bulu Box

Bulu Box cancellation is straightforward and done entirely online through your account dashboard. You must cancel before the 1st of each month to avoid the next automatic charge.

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Quick Facts

Monthly cost
£10.00/mo
£100.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for shipped boxes or prepaid annual plans. Cancellation stops future charges only.
After cancellation
Your account data is retained indefinitely unless you request deletion. Contact hello@bulubox.com with a formal data deletion request.

Cancellation Steps

Go directly to Bulu Box cancellation page

  1. Sign in to Bulu Box

    Go to bulubox.com and click 'Sign In' in the top right. Enter your email and password.

  2. Go to My Account

    Click your account icon in the top right and select 'My Account' from the dropdown.

  3. Click the Subscription tab

    On your dashboard, click 'Subscription' to view your active plan and billing details.

  4. Click Cancel Subscription

    Click 'Cancel Subscription' and confirm when prompted. You'll receive a confirmation email.

Tips & Things to Know

  • Cancel before the 1st of the month to avoid automatic charges - billing happens on the 1st with no grace period.
  • Prepaid annual plans cannot be refunded, so you'll keep your boxes through the end of your paid period.
  • Bulu Box has no pause option, so you'll need to resubscribe later if you want to restart.

Your Consumer Rights

  • US consumers are protected under the FTC Negative Option Rule, which requires clear cancellation methods.
  • The Restore Online Shoppers Confidence Act (ROSCA) requires express consent before charging and simple cancellation.

Frequently Asked Questions

Can I cancel Bulu Box at any time?
Yes, but cancel before the 1st of the month to avoid the next charge. Billing happens automatically on that date.
Will I get a refund if I cancel Bulu Box?
No. Bulu Box does not refund shipped boxes or prepaid annual plans. You keep boxes through your paid period.
What happens to my data after cancellation?
Your account data is retained indefinitely. Email hello@bulubox.com to request permanent deletion.
How long does cancellation take?
Cancellation is instant when confirmed online. Your subscription stops renewing and you'll receive a confirmation email.
Can I pause my Bulu Box subscription?
No. Bulu Box has no pause option. You must cancel and resubscribe later if you want to restart.

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