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How to Cancel BorrowBox Library

Cancelling BorrowBox involves signing out and uninstalling the app from your device. Since it's a free library service with no subscription, there's no account to close or payment to stop.

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Quick Facts

Cancel online?
Yes
Pause option?
No
Refund policy
BorrowBox is free with no charges, so no refunds apply.
After cancellation
Uninstalling deletes local reading history from your device. Your library card remains linked to BorrowBox unless you contact your library to request unlinking.

Cancellation Steps

Go directly to BorrowBox Library cancellation page

  1. Return all borrowed items

    Open BorrowBox, go to 'My Books', and tap 'Return' next to each active loan.

  2. Sign out of your account

    Open the app menu, select 'Sign Out', and confirm to disconnect your library card.

  3. Uninstall the app

    On iOS, hold the app icon and select 'Remove App'; on Android, go to Settings > Apps > BorrowBox and tap 'Uninstall'.

  4. Request unlinking (optional)

    Email your local library's digital services team to fully remove your card from BorrowBox's system.

Tips & Things to Know

  • BorrowBox is free with no subscription, so simply uninstalling the app cancels your access.
  • Borrowed items automatically return after 2-3 weeks, so return them manually before deletion.
  • You can reinstall anytime and log back in without re-registering if you change your mind.

Your Consumer Rights

  • UK users: The Consumer Rights Act 2015 protects your data handling and system reliability rights.
  • Irish and Australian users: Local consumer laws apply to protect your data access and fair treatment by the service.

Frequently Asked Questions

Is BorrowBox really free?
Yes, BorrowBox is entirely free and funded by your local library. No hidden fees or subscription costs apply.
What happens to my borrowed books if I delete the app?
Your active loans remain valid in your library's system. Reinstall the app and log in to access them again anytime.
Can I use BorrowBox again after deleting it?
Yes, you can re-download and log in with your library card without re-registering.
Do I need to contact BorrowBox to cancel?
No, deleting the app is sufficient. Contact your library only if you want your card fully unlinked for security.
Which libraries offer BorrowBox?
Most major UK, Irish, and Australian public libraries participate. Check your local library's website to confirm.

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